Privacy Notice

1. Controller

The controller responsible for the personal data collected on this website is:

Richmond Services GmbH

Switzerland

Email: tyler@richmond-services.ch

[Postal address and further details of the controller – to be added by management.]

2. Data processed and purpose

We process personal data only to the extent necessary to provide a functional website, our content and our services. The following data may be involved:

• Contact and enquiry data: If you contact us via the enquiry form, by email or by phone, we process the details you provide (e.g. name, company name, email address, phone number, existing website, information about your project, budget and timing) in order to respond to and handle your request.
• Technical access data: When you visit the website, technical information may be generated automatically (e.g. IP address, date and time of access, browser type, operating system) which is required for the secure and stable operation of the website.

3. Legal bases

Processing is based on the Swiss Data Protection Act (DPA) and, where applicable, the General Data Protection Regulation (GDPR). The legal bases are in particular the performance of a contract or pre-contractual measures (Art. 6(1)(b) GDPR), our legitimate interest in the secure and stable operation of the website (Art. 6(1)(f) GDPR), and your consent where you have given it (Art. 6(1)(a) GDPR).

4. Contact form

If you send us a request via the contact form, your details, including the contact information you provide, are stored with us for the purpose of processing the request. An email address is required so that we can reply; other details such as company name, phone number, budget or timing are voluntary. We do not pass this data on to third parties without your consent unless we are legally obliged to do so.

5. Cookies and similar technologies

Our website only uses the technical means necessary for its operation. Where we use analytics or marketing services, we will inform you separately and, where required, ask for your consent.

[Details of the specific analytics and marketing services used – to be added by management if such services are used.]

6. Retention period

We store personal data only for as long as necessary to fulfil the relevant purpose or as required by statutory retention obligations. Enquiries made via the contact form are deleted once they are no longer needed to handle them and there are no statutory retention obligations to the contrary.

7. Disclosure to third parties and processors

We only disclose personal data to third parties if this is necessary to perform the contract, if you have consented, or if we are legally obliged to do so. Service providers used to operate the website (such as hosting providers) may act as processors and are contractually obliged to comply with data protection requirements.

8. International data transfers

Where data is transferred to countries that do not offer an adequate level of data protection, we ensure an adequate level of protection through appropriate safeguards (e.g. standard contractual clauses).

9. Your rights

Under applicable law, you have the right to access, rectification, erasure, restriction of processing, data portability and objection. Where processing is based on your consent, you may withdraw it at any time with effect for the future. To exercise your rights, a message to the contact address above is sufficient.

You also have the right to lodge a complaint with the competent supervisory authority. In Switzerland this is the Federal Data Protection and Information Commissioner (FDPIC).

10. Data security

We take appropriate technical and organisational measures to protect your data against loss, misuse and unauthorised access.

11. Changes to this privacy notice

We reserve the right to amend this privacy notice so that it always reflects current legal requirements or changes to our services. The version published on this website applies.